Calendar of Events

Webinar | Cyber Security in Contact Center as a Service (CCaaS)

BrightTALK

Join Ford for this webinar to understand why contact centers are vital for customer relationships and how the shift to cloud-based CCaaS introduces new cybersecurity challenges. We'll delve into threats like phishing and malware, emphasizing the need for robust authentication, data encryption, and regular security audits. Discover how a comprehensive strategy combining technology, access controls, […]